Frequently Asked Questions.

General life insurance leads are prospects who have expressed interest in life insurance coverage — this includes Final Expense, Term Life, Whole Life, and IUL products. They are not pre-filtered for a specific product type, which gives you the flexibility to present whatever product best fits the prospect's needs and budget. All of our fresh life insurance leads are under age 65 and are generated through targeted Meta ad campaigns, meaning they raised their hand and asked to be contacted.

When you buy Final Expense-only or Term-only leads, you're locking yourself into one product before you even know the prospect's situation. What happens when a Final Expense lead turns out to be a 38-year-old who actually needs a $500K term policy? You either miss the sale or pivot awkwardly.

General life insurance leads are prospects who raised their hand and said "I'm interested in life insurance" — full stop. That gives you the flexibility to present whatever product fits their age, budget, and needs: Final Expense, Term Life, Whole Life, IUL, Mortgage Protection. One lead type, every product in your bag. That's how top producers maximize their commission per lead.

An exclusive lead is a prospect sold to one agent only — you. Once assigned to your order, it is never sold to another agent, shared, or recycled. You are the only person calling that prospect. This is the foundation of what Diamond Leads offers — every fresh lead in every order is 100% exclusive to you.

Most lead vendors sell the same lead to multiple agents simultaneously — sometimes 3, 5, or even 10 agents at once. By the time you call, the prospect has already heard from several other agents and is frustrated, unresponsive, or has already bought elsewhere.

Diamond Leads never sells a lead to more than one agent. When you order from us, that prospect is exclusively yours — no competition, no overlap, no shared contacts. The difference in contact rate and close rate is significant.

Fresh Life Insurance Leads include 6 data fields: Name, Phone, Email, State, Zip Code, and Birthday.

Fresh Health Insurance Leads include 10 data fields: Name, Phone, Email, State, Zip Code, Birthday, Household Size, Income ($50K+), Coverage Status, and Number of Dependents.

Aged leads (life and health) include fewer fields at a lower price point — see each product page for the specific field breakdown.

Our fresh life and health insurance leads are generated through targeted Meta ad campaigns and delivered to your Pipeline Tracker in real-time — typically within seconds of the prospect submitting their information. The faster you call after delivery, the higher your contact rate.

We also offer aged leads (31–60 days old) at $1 per lead for agents who prefer high-volume dialing at a lower cost per lead.

Every order includes a personalized Pipeline Tracker — a Google Sheet built specifically for your order and shared directly to your email. Your leads populate into it in real-time as they come in, with all data fields pre-organized and ready to dial.

The Pipeline Tracker also includes a disposition column so you can track the status of every lead (Contacted, Voicemail, Not Interested, Policy Sold, etc.). Keeping your tracker active and up to date is also required to qualify for our replacement policy.

Fresh leads come with a 7-day replacement policy. If you receive a lead with a disconnected or invalid phone number, report it within 7 days of delivery and we'll replace it.

Replacement eligibility is capped at 20% of your total order (for example, up to 10 replacements on a 50-lead pack). To qualify, your Pipeline Tracker must be actively used with current dispositions on each lead. Aged leads are not eligible for replacement.

Full details are available on our Replacement Policy page. To submit a request email customers@diamondleads.info with subject line "Replacement Request — Order #[Your Order Number]".

No contracts, no minimums, no commitments. You can place a one-time order whenever you're ready and there is no obligation to reorder. If you choose a weekly subscription, you can cancel at any time by emailing customers@diamondleads.info — cancellation takes effect at the end of your current billing cycle. We believe in earning your repeat business through lead quality, not locking you in.

Weekly subscriptions automatically deliver a fresh batch of exclusive leads to your Pipeline Tracker every week and bill your card on the same day each week. You save approximately 17% compared to one-time pricing:

— Starter 25: $625/week (vs $750 one-time, save $125)
— Professional 50: $1,250/week (vs $1,500 one-time, save $250)
— Agency 100: $2,000/week (vs $2,500 one-time, save $500)

You can cancel anytime before your next billing date by emailing customers@diamondleads.info. No cancellation fees, no questions asked.

All sales are final — we do not offer cash refunds on any lead order. This is because lead data is delivered immediately upon purchase and cannot be returned.

However, fresh leads are covered by our 7-day replacement policy for disconnected or invalid phone numbers. Subscription charges for the current billing period are also non-refundable, but you can cancel before your next charge.

Full details are available on our Refund Policy page.

Yes. All Diamond Leads fresh leads are generated through compliant Meta ad campaigns where prospects actively opt in by submitting their information through a lead form. Each prospect provides consent to be contacted at the point of submission.

As the agent, you are still responsible for complying with all applicable federal and state telemarketing laws, including TCPA regulations, Do Not Call lists, and your state insurance department's requirements. We recommend using a compliant dialing system and maintaining your own DNC records.

Yes. Diamond Leads sells exclusively to licensed insurance agents. By placing an order you confirm that you hold an active insurance license in the states where you intend to contact prospects. We do not sell to unlicensed individuals.

If you are in the process of getting licensed, you may place an order in advance — just ensure you are licensed and legally authorized to contact prospects before making any outreach calls.